Privacy Policy

Effective date

This Privacy Policy is effective as of September 15, 2026.

Information we collect

We collect information you provide when you contact us, request information, schedule a conversation, or complete a form. This may include your name, phone number, email address, information about your pet, and the coverage questions you choose to share. We may also collect basic technical information such as device, browser, pages viewed, referral source, and other website usage data.

How we use information

We use your information to respond to requests, communicate about your inquiry, schedule conversations, provide pet insurance guidance, maintain our records, improve this website, protect against fraud or misuse, and meet applicable legal or regulatory requirements.

Text messages and phone calls

When you provide consent through our form, you may receive text messages or calls about your specific inquiry. Message frequency varies. Message and data rates may apply. You may opt out of text messages at any time by replying STOP. For help, reply HELP or call Audrey at (435) 256-0396. Optional marketing messages are sent only when you separately consent to receive them.

When information may be shared

We may share information with service providers that support our website, communications, customer relationship management, scheduling, analytics, and business operations. We may also share information with insurance carriers or other insurance-related providers when needed to respond to a request you have made or when you authorize us to do so. We may disclose information where required by law, regulation, subpoena, court order, or a valid governmental request.

How we protect information

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information. No online system can guarantee complete security, so please do not send sensitive financial, medical, or policy information through an unencrypted contact form unless specifically requested through a secure process.

Your choices

You may ask to update or correct contact information, opt out of marketing messages, or ask questions about the information we maintain by calling (435) 256-0396. Requests will be handled as required by applicable law. We may need to retain some information for business, legal, compliance, or recordkeeping purposes.

Children’s privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through this website, please contact us so we can review and address the request.

Updates to this policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new effective date. Your continued use of the website after an update is posted is subject to the updated policy.